Terms & Conditions

This document is an electronic record under the Information Technology Act, 2000 and the rules made thereunder. By accessing or using www.elektrokraft.in (the "Website") you agree to be bound by these Terms & Conditions, our Privacy Policy and all other applicable policies. Please read them carefully before using the Website or placing an order.

Eligibility & Registration

You must be capable of forming a legally binding contract under Indian law to use the Website. Registration may be required to place an order. Your mobile number and email address are used as primary identifiers for your account. You are responsible for keeping your account credentials secure and for all activity under your account, and you agree to provide accurate and current information.

User Obligations

• Do not provide false, inaccurate or misleading information.
• Do not use the Website for any unlawful purpose or in breach of these Terms.
• Do not interfere with the security or proper functioning of the Website.
• Do not copy, reproduce or distribute Website content without authorisation.

We reserve the right to suspend or terminate accounts that violate these Terms.

Pricing & Availability

All prices are in Indian Rupees (₹) and inclusive of applicable taxes. Prices and availability are subject to change without notice. In the event of an obvious pricing error, we reserve the right to cancel the order and issue a full refund.

Payments

Payments are processed securely through Razorpay, supporting UPI, debit/credit cards, net-banking, wallets and EMI. We do not store your card details on our servers.

Warranty

All products are 100% genuine and carry the manufacturer's warranty. Warranty claims are handled as per the respective brand's service policy.

Intellectual Property

All content on the Website — including text, graphics, logos, images and software — is protected by copyright and trademark laws. You are granted a limited, non-exclusive licence to use the Website for personal, non-commercial purposes only. No content may be reproduced for commercial use without our prior written consent.

Third-Party Links

The Website may contain links to third-party sites or reference third-party sellers. We are not responsible for the content, policies or practices of any third party.

Disclaimers & Limitation of Liability

The Website is provided on an "as-is" and "as-available" basis without warranties of any kind. To the maximum extent permitted by law, Elektrokraft is not liable for any indirect, incidental or consequential damages arising from the use of the Website or products purchased, beyond the value of the product itself. We are not liable for delays or failures caused by events beyond our reasonable control (force majeure).

Modifications to Terms

We may update these Terms at any time. Changes are effective immediately upon being posted on this page, and your continued use of the Website constitutes acceptance of the revised Terms.

Governing Law & Disputes

These Terms are governed by the laws of India. Any dispute shall be subject to arbitration in Jamshedpur, and the courts of Jamshedpur, Jharkhand shall have exclusive jurisdiction.

Contact

For any questions about these Terms, email elektrokraftjsr@gmail.com or call 0657 2249609.